Functional Areas

Functional sector Interrelationships Kudler fine Foods Charles Burt, Megan Engelking, Lou Gamache, Rebecca Lanham, and Julie lee side University of genus Phoenix BUS 475 July 24, 2011 Phyllis Koch Functional Area Interrelationships This paper is establish on the Kudler pretty Foods (KFF) practical(prenominal) transcription scenario presented in University of Phoenix Business 475 course (Apollo Group, Inc. , 2009). The following topics pass on be covered or so KFF the primary(prenominal)(prenominal) motivation for the KFF lastence from analyzing the view, mission, value, goals, and the basis for the emblem of managing deviseorial loving structure employed by KFF.We bequeath identify the secernate positions that relief that organisational structure explaining in either go of the collaborationismismism touch on among the serviceable sections that moldiness be employed to accomplish organisational aspirations. An accomplishment arrangement is to exe slashede t he collaboration c be for, giving an example of the use of asquint and upended collaboration within KFF return be given. An early(a) topic leave behind be identifying the anchor back up time lagers and their office staffs lacked to carry out the executive goals, and recommend the collaborative interactions among the world-shaking stakeholders to hasten the validations accomplishments.Reason for Existence Analyzing the strategic platform of KFF reveals the primary reasons for the organizations hold outence, and that key parcels be established for the time to absorb sex achievement of the connection. The mission asseveration is one of those key components. The mission statement states that the organization is committed to customer satisfaction by providing the finest of aliments bring together with knowledgeable, experienced, and helpful ply (Kudler ok Foods Our representation, 2003, Para. 3).The target for a mission plan is to fork over guidance for t he actions of an organization and to help manage decision-making. The mission plan allow get on identify organisational goals along with the responsibilities that exist to the customer and another(prenominal) stake-holders. KFF has established a mission statement that identifies strong inscription to telephoner goals and values. Another key component to strategic planning is the pile. A good deal statement provides a terminal documental or goal for the organization.Furthermore, it identifies the future result when objectives found in the mission statement argon met. Although little is mentioned in the virtual organization link for customers to see about a specific future vision for the attach to, one may gather the future expectations spicylighted in the mission plan. Visionary thoughts imply the expectation for KFF to be the purveyor of choice for customers be after to purchase the finest epicurean delights (Kudler okay Foods Mission Plan, 2003, Para. 3).However, strategic plan the vision Is stated for internal use that Kudler Fine Foods will be the premiere gourmet nourishment convergence neckcloth for those savvy shoppers who are clear-cut for the finest meats, produce, cheeses, and wine (Kudler Fine Foods strategical Plan, 2003, p. 3). The values and goals of KFF carry to the strategic plan of the organization and identify further reasons for the existence of the organization. The concourse at KFF understand the high standards that exist in providing quality food. Furthermore, they understand the take awayice to the community and their employees.By taking extra measures, KFF fulfills this certificate of indebtedness with its Social Responsibility Statement. In an lather to contribute to the local economy, buyers will want to purchase from local perfect farmers when high standards are met. The bakery takes extra go to discipline healthier baked grievouss by and finished the use of unbl separately(prenominal)ed flour a nd perceive that ingredients relieve oneself no preservatives. Additionally, and certainly noteworthy, KFF rotates food from the shelves and donates food still in good condition to local homeless shelters and food kitchens (Kudler Fine Foods strategic Plan, 2003, p. ). These efforts demonstrate the lading to values and the identified social responsibility. KFF reveals many a(prenominal) reasons for the organizations existence through its use of the play alongs mission, vision, values, and goals. organizational Structure A business organizational structure is particular to the business and the employees. An organizational structure is the flair in which an organization arranges (or rearranges) itself (Fontaine, 2007, p. 6). At Kudler Fine Foods (KFF) the organizational structure that they operate under is a useable structure.A functional organizational structure is a structure where the position and function of employees are clearly specified. The business is divided into erupt parts with specific tasks (Pearce Robinson, 2009). KFF has a hierarchy of authority, which defines who is in charge of which fundamentals and who reports to whom. The decision making, ideas, and plans come from the top hierarchy, in this case Kathy Kudler, the professorship of KFF. KFF has a vertical dimension with some(prenominal) takes of coun conveying. Kudler Fine Foods has a total of third breeds that throw off up the framework of the organizational structure.For instance, the president is at top workings with the three lineage animal trainers. Each inject has the same structure hierarchy start with the computer memory manager. Under the store manager is the assistant store manager and comprehends to growth out to the four different plane section managers produce and foodstuffs spirits, cheeses, and wine meats, and seafood bakery, and pastries. The key positions that hold the structure together is the administration cater consisting of the president, d irector of administration and human resources, finance, and accounting, and store operations.Many levels of management exist in the structure. either employee has a defined role, all of which with the green goal of meeting the requisites of the consumer. Kudler Fine Foods operates in a centralized manner allowing KFF to have got more upper management control. With a functional structure twain(prenominal) employees role is all principal(prenominal)(predicate) to the vision and goal of the business. Collaboration Process Todays enterprises are striving to pass water more narrow features through globalization andcollaboration (Park, 2003, p. 5). some(prenominal) beats are in the collaboration process.The first step is for all the spate in the process to come to an balance on the collaboration process. The second step is for all the deal mixed in the process to understand the need of arrive at the same goal. The third step in the process is for all people involved to w ork together and share the responsibilities in making the decisions. The fourth step is to make sure all people have resources, which they intend to share with the others involved. The fifth process is making sure everyone knows that with the shared responsibility, during the collaboration, each person is besides responsible for the outcome.The final step in the collaboration process is establishing trust among everyone involved. Trust is a broad factor into how well a aggroup performs. After working out all the details to the steps in the collaboration process, the members mustiness make sure the history and guidelines are discussed and followed. Developing guidelines is a focus to make sure all people involved are held accountable for the inactions or actions within the group. Kudler Fine Foods has started the collaboration process and the first KFF needs to do is have the purchase and stock certificate managers start the process.The largest success of Kudler Fine Foods is the customers continue to shop at the stores. To come on the customers approach back to Kudler Fine Foods, the collaboration team needs to consider the needs and wants of the customers. The inventory manager will assist by advising the team what products are selling and what products are not. The product manager may furbish up a better position in the store to make sure the non-selling items sell or the two individuals may cut back on that particular product to lessen the overhead.Kudler Fine Foods will need to implement an action plan to keep customers coming back, but also to bring on unfermented products to the customers. Kudler Fine Foods has initiated a tell on shopper program, which enables customers to earn rewards with purchases. Rewards are coupons or a certain dollar amount off the entire shopping swan formerly a certain level of purchases is met. KFF must also increase the merchandise of the come with and the rewards program to make sure the customers aware( p) of the program.The marketing manager tooshie get together with the inventory and purchasing managers to discuss how to trump implement a successful marketing plan. Setting these processes in motion will give KFF an advantage above the disceptation lateral and Vertical Collaboration Lateral collaboration occurs between the equivalent level of employees within the organization, and vertical collaboration would be between employees with a superior and subjugate relationship. An example of vertical collaboration occurred when Kathy Kudler coordinates the picking of sale merchandise with the store managers during the hebdomadary operations meetings.Kathy has oversight of the entire organization and directs the merchandise and sale processes with her subordinate store managers. Good lateral collaboration is illustrated by cooperation between store managers in facilitating resupply of advertise merchandise between stores, to the stores with a higher(prenominal) demand. Kudler Fin e Foods has no consistent purchasing procedure. The three department managers at each store independently place orders with suppliers based on the department managers subjective assessment of store requirements.Further, the interference is on the department manager to father the take up price, quality, and delivery possible (Apollo Group, 2009, grant Chain Overview, para. 1). This purchasing structure lacks both vertical and lateral collaboration and relies on the individual department managers to take special steps to coordinate purchasing with other department managers. No mechanism for department managers to compare or discuss store needs among counterparts and no consistent pricing structure between store locations. A vertical disconnect is evident in that Kathy Kudler also places orders independent from the store managers.An action plan to improve both vertical and lateral collaboration within Kudler Fine Foods involves improvements to the purchasing process. Department ma nagers would be compulsory to have a department manager weekly review meeting where store merchandise needs, trends, and purchase requirements would be compared, discussed, and merged laterally into a purchase order plan. This purchase plan would be submitted vertically to a central purchasing operator at the administrative level who would facilitate the negotiation and purchase from suppliers to ensure the best pricing and quality.Key Stakeholders Kathy Kudler is the founder of KFF. She is the primary stakeholder, and because the participation is a privately owned entity in that location are no shareholders in the attach to. The federation does have investors who have a stake in the company. The investors or stakeholders are both internal and external and are monitored by the company. The stakeholders include the employees, consumers, suppliers, banks, and Kathy Kudler, and each sight have an affect or be modify by the company. When Kathy first decided to create Kudler fin e foods, she obtained financing.This is done generally through banks. Banking institutions will extend credit wrong to consumers such as Kathy. Kathy can also go to these banks when she is obtaining funding for new stores or launching new products. Banking institutions can also help with extending the line of credit when glance seasons are low and profits might not be as large. The main point of financing comes from banking institutions. The staff of KFF is critical to the periodical operations of the company. These employees have direct contact with consumers and process as a primary point of contact for Kathy and consumers.Employees contribute to labor and the expertise to the company. In daily activities these employees are responsible for the growth of the stores, the manner stores, maintenance in the stores, training new staff, and picking up the slack when other employees are not lendable. Because Kathy is not acquirable daily to complete these activities it is importa nt for the staff to complete these activities and ensure the success of the company. Consumers are a large part of the company, it is important for the consumers needs to be met, and this is done typically through purchasing goods.Customers rely on employees and Kathy to provide the goods that they are willing to purchase. Customers requests need to be met and Kudler has to decide whether the requests of the customer can be met or are possible for the company to provide. If the products are not available to the consumer the company needs to look into startle options to solve the problem and to keep the customer. Suppliers can also play an important role in the company. These suppliers are the backbone of the company and provide all the products necessary for the company to be successful.KFF have suppliers for wine, cheese, fresh produce, organic meats, and all bakery items. These come from both local and national suppliers. The local products ensure the highest quality of products and these suppliers need to remain on good financial terms to continue to build a business relationship. decisiveness Kathy Kudler has achieved success by hiring managers who take social responsibility seriously because he or she already has firm intuitions about what constitutes estimable and unethical conduct (Heath, 2006).The success of the company has many factors that contribute. The way that the stakeholders of the company meet and work together are important factors in any companies success. KFF has achieved the success the company has because of their ability to interact positively with all the stakeholders in the company. The existence of the company is to serve the customers of the community with the highest quality of gourmet foods. Kathy Kudlers mission, vision, and values have made the company a success and a reality. 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